Our promise to you

When you join Shine Dental Care, you have the reassurance of the Shine patient promise. Our aim is to make sure that you receive the best possible care 100% of the time.

We promise to do this by:

• Taking the time to listen to you, so that we understand your dental concerns, hopes or fears (nervous patients are in very safe hands with Shine)
• Performing a comprehensive dental assessment using the latest dental technology available
• Explaining our findings in a straight forward, no-nonsense and easy to understand way
• Giving you full information about all your treatment options (including detailed costings)
• Letting you decide which option is best for you
• Proceeding with each treatment at the pace that suits you
• Always doing what we say we are going to do

 

With Shine Dental Care, Mansfield, we want you to know where you stand at all times, to feel valued and completely in control of your treatment.

Our dedicated team are friendly and approachable, and will be happy to answer any questions you may have at any stage of your treatment.  We work very hard to deliver the best customer care we possibly can however if you wish to raise a concern the practice complaints policy is available on request.